Terms of delivery

  • We ship worldwide
  • The shipping costs are free
  • There is no minimum amount for your order
  • When buying 3 or more panels, a 20% discount is automatically deducted from the total amount
  • Each panel comes with a certificate of authenticity, stating name, title of the photo panel, material, edition, number and date. You will receive this certificate separately by post
  • We aim to deliver your order within two weeks. If delivery cannot be made on time due to force majeure, you will be notified. In that case you can agree to a new delivery date or cancel your order and have your payment refunded
  • You can track your order with the track & trace link that you receive from our carrier Pakketservice Genemuiden
  • As a private customer you have the right to cancel this purchase or part of it within a period of 14 days after receipt of your order. You can then return it at your own expense. In the case of a partially returned order, the 20% discount will expire if the remaining number of panels becomes less than three. If you want to make use of this option, it is sufficient to send an email to info@playfulartpanels.com with your order confirmation. Indicate in it that you waive your (partial) purchase and which items you are going to return. You will receive confirmation of this, after which you have a maximum period of 14 days to return your package to the following return address:pakket terug te sturen naar het volgende retouradres:
    Atelier Saskia Bremer
    by address Betty Visker
    Boegstraat 11
    1433SN Kudelstaart
    The Netherlands
    After receipt, your payment will be refunded as soon as possible
  • We do everything we can to ensure the best quality. However, something can go wrong or damage can occur before or during delivery. In the event of an incorrect or damaged delivery, please contact us by email within 7 days with attached clear photo(s) of the incorrect item or, if applicable, the damage. In case of damage to the packaging, it is important to also add a photo. It is not necessary to return a damaged panel. We will then do our utmost to solve this as soon as possible
  • When placing your order you agree to the fact that you pay in advance with one of the payment options shown and you also agree to these Terms of Delivery and the General Terms and Conditions
  • If you have complaints about your order outside of the above, please contact Saskia Bremer via info@playfulartpanels.com
  • An order at www.playfulartpanels.com also implies that you will respect the copyright of Saskia Bremer